Refund Policy
Last updated: June 2026
✅ 30-Day Money-Back Guarantee — If you're not completely satisfied, we'll refund you in full. No questions asked.
🔄 Returns
You have 30 days from the date of delivery to request a return. To be eligible, items must be in their original condition and packaging.
💳 Refunds
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 3–5 business days.
📦 How to Start a Return
- Email us at support@posturepro.com with your order number and reason for return.
- Our team will respond within 24 hours with return instructions.
- Ship the item back using a trackable shipping method.
- Once received, your refund will be processed within 3–5 business days.
❌ Non-Refundable Items
- Items returned after 30 days of delivery
- Items that are damaged due to misuse or improper care
- Gift cards
🚚 Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
📞 Contact Us
Questions about your refund? Contact us at support@posturepro.com. We're here 7 days a week.