Shipping policy
SHIPPING POLICY
Last updated: June 2026
FREE SHIPPING ON ALL ORDERS
PosturePro™ offers free shipping on every order, with no minimum purchase required.
PROCESSING TIME
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
ESTIMATED DELIVERY TIMES
• Australia: 5–12 business days
• New Zealand: 7–14 business days
• International: 10–20 business days
Please note: Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods.
ORDER TRACKING
Every order ships with full tracking. You will receive a tracking number by email once your order has been dispatched. You can use this number to track your package at any time.
CUSTOMS & DUTIES
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer and are not included in our pricing.
LOST OR DELAYED ORDERS
If your order has not arrived within the estimated timeframe, please contact us at support@posturepro.com and we will investigate immediately.
CONTACT
Email: support@posturepro.com
Response time: Within 24 hours, 7 days a week